Privacy Policy
Last Updated: January 2024
OUR PRIVACY POLICY
Forrera recognizes that you care how information about you is used and shared and respects your privacy.
This Privacy Policy describes what information we may collect from you, how we collect that information, how we use that information, and the choices you have regarding your information. By using our website, mobile applications, or providing information to us in other ways, you agree to be bound by this Privacy Policy.
This Privacy Policy may be updated from time to time. Please check back periodically for further updates and changes. The most updated version will be the one that is available on this website.
What Information About Me Is Collected and Stored?
Information You Provide
We collect and store information that you provide to us through our websites, in our stores, through our customer service representatives, at events, through mobile applications, through marketing efforts, including contests, sweepstakes and events, and through third parties, or any other way we interact with you.
Note: You may choose not to provide certain information, but then you might not be able to take advantage of certain capabilities of this website or other services we may offer.
We may request, collect and store the following types of personal information:
- ✓ Name and contact information
- ✓ Billing and shipping addresses
- ✓ E-mail address and telephone number
- ✓ Financial and payment information
- ✓ Personal interests and preferences
- ✓ Purchase history and product interests
Automatically Collected Information
We collect and store certain other non-personally identifiable information automatically whenever you interact with us. This includes IP addresses, browser information, cookies, web beacons, and related technologies to analyze and understand how the website is used.
Information from Other Sources
We may collect information about you from third-party sources and information that is publicly available, including from social networking sites when you connect your account with us.
How Is Information Used?
We use the personal information we collect to conduct our business, communicate with you, and provide great products, services, and experiences. This includes:
- ✓ Processing and shipping orders
- ✓ Providing customer service
- ✓ Personalizing your experiences
- ✓ Analyzing trends and statistics
- ✓ Sending marketing communications
- ✓ Fraud detection and security
With Whom Is Information Shared?
Important: Except with your consent or as described in this Privacy Policy, we do not sell, rent, or share with third parties any of your personal information.
We may share personal information with certain third parties that perform services on our behalf, such as payment processing, order fulfillment, and marketing services. These third parties are not authorized to use your information for any other purpose.
Privacy of Children Under 13
Children's Safety: We do not intend to collect personal information from anyone who is under the age of 13. If you are under 13, you should not provide any personal information to us and should use this website only with the involvement of a parent or guardian.
Information Security
The security of your information is important to us. We have instituted security procedures and measures to protect our servers and networks that store personal information.
To help protect your information:
- 🔒 Do not share your password with others
- 🔒 Use a secure web browser
- 🔒 Change your password frequently
International Users
Our digital operations are conducted, in whole or in part, in the Arab Republic of Egypt. Regardless of where you live, you consent to have your personal data transferred, processed, and stored in the Arab Republic of Egypt, and allow Ferrera to use and collect your personal information in accordance with this Privacy Policy.
Contact Us
If you have any questions or concerns regarding your privacy or this Privacy Policy, please contact us at: